SOFTWARE AND USER INTERFACE DESIGN LINKS

Here are some links to articles I have found useful or insightful or both.

Basic Principles

• Alan Cooper: 14 Principles of Polite Apps (PDF)
• Tips stolen from Alan Cooper's About Face
• Michael Bolton: A Review of Error Messages (funny)
• Bruce Tognazzini: First Principles of UI Design
• Bruce Tognazzini: On Human Performance
• Jef Raskin: Intuitive Equals Familiar
• BusinessWeek Dec. 4, 2002: Usability is Next to Profitability
• Terry Winograd, ed.: Excerpts of the book Bringing Design to Software

Process and Management

• Scott Berkun: Reasons Ease of Use Doesn't Happen
• Bruce Tognazzini: On denial in Web (and Software) Design
• Wayne Greenwood: On Complexity and Features
• Wayne Greenwood: On "Everybody Else is Doing It"
• Alan Cooper: The Iteration Trap

Testing

• Bruce Tognazzini: Test or Else
• Apala Chavan: The Bollywood Technique (usability testing in Asia)

Writing, Errors and Dialog Boxes

• Bruce Tognazzini: Pop-up Dialog Boxes
• Julianne Chatelaine: "Polite, Personable" Error Messages
• Bruce Tognazzini: On Manuals

Mistakes and Humor

• Jeff Johnson: GUI Bloopers
• Bad Human Factors Designs (also non-software)

Usability and Security

• Sasse, Brostoff, Weirich: Transforming the "weakest link"—a human/computer interaction approach to usable and effective security (PDF)
• Center for Password Sanity

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Last updated by Brian Krause, brk@adducive.com, July 19, 2010
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